Terms & Conditions

General

These Terms & Conditions apply to use of www.swankylilfrills.com (this “Site”), including but not limited to the purchase of products and/ or services using this Site. They outline how this Site may be used. Throughout this Site the terms “we”, “us”, and “our” refer to Swanky Lil’ Frills

Before purchasing any products from, or agreeing to any services supplied by this Site we ask that you carefully read the following Terms & Conditions. By visiting and purchasing products on this Site, you agree to be bound by these Terms & Conditions. If you do not agree with these Terms & Conditions, we ask that you refrain from using our site.

Amendments to these Terms & Conditions

We reserve the right to amend and make changes to these Terms & Conditions as needed at any time without notice and without incurring any liability. It is your responsibility to read, understand and follow these Terms & Conditions as they may change from time to time. Changes made to these Terms & Conditions are effective immediately. Use of this Site implies that you have read these Terms & Conditions and is deemed agreement to any amendments to them.

Intellectual Property Rights

Swanky Lil Frills, Swanky Lil’ Frills Wholesale and related words and logos, are our intellectual property. The material on this website is protected by copyright and the unauthorized use of any of these is strictly prohibited.

Your account, registration, and password

When opening an account the username and password combination that you create for this Site is personal to you.  The information must be kept secure and confidential and you agree that it will not be disclosed to a third party. By creating the account you agree that you are responsible for use of your account on this Site by any person or third party using your username and password. You are liable for any and all direct or indirect activity conducted on the Site under you username and password. You further agree to release Swanky Lil’ Frills from any liability resulting out of your failure to maintain the confidentiality of your username and password. Please ensure to record and keep your username and password in a safe place.

Any unauthorized use of your account must reported immediately under these Terms & Conditions.  Contact us at info@swankylilfrills.com to report any suspicious activity on your account. 

Nature and Availability of products

We try our best to ensure that all of our items are available and ready to ship.  If an item is sold out, or unavailable it will automatically show as “out of stock”.  We are continually adding and restocking the Site, so please check back for stock replenishment and availability. If you have any questions or special product requests please contact us at info@swankylilfrills.com

Payment information and Ordering with this Site

Thank you for choosing to shop at Swanky Lil’ Frills

Prices on this Site are listed in Canadian Dollars.   Listed prices do not include applicable taxes and shipping.

Orders are processed within 3-5 business days.   All orders are subject to product availability.  If we are unable to complete your order within the 5-7 business days we will contact you via email.

We accept all major credit cards, PayPal, and EMT. All credit card payments outside of PayPal will be processed using Inuit Quickbooks.

The relevant cardholder must authorize all payments. If payment information is denied or cannot be processed, we will contact you to inform you that the order will be canceled and that the products will not be shipped. We will do everything we reasonably can to ensure that all of the information that you provide to us when paying is secure by using encrypted secure payment mechanisms. We will not be liable for any loss that you suffer if a third party gains unauthorized access to any information that you provide to us.

Shipping Information

We are proud to use Canada Post for all of our shipping. All packages shipped within Canada generally take 5-7 business days using Expedited Parcel and will come with a tracking number.  

  • For all orders shipped within Canada rates are calculated based on package weight via Canada Post Checkout
  • For all orders over $300 being shipped within Canada , we are pleased to offer free shipping
  • For all orders shipped  Internationally rates are calculated based on package weight via Canada Post Checkout

Lettermail

  •  The cost of lettermail is $5.00.   If you choose to use this option here are a few things you need to know.
  • There is no tracking for lettermail packages, once they leave our hands there is no way for us to track you package if it does not arrive. 
  • Shipping times for lettermail can take up to 3 weeks to arrive within Canada
  • If your package does not arrive, you are responsible for your items, this means that NO REFUNDS or REPLACEMENTS will be sent
  • PLEASE NOTE - selecting this option at checkout means you assume all responsibility if your package doe not arrive.
  •  

    Orders placed by 6:00pm on a business will be processed and shipped the next business day.  Once your order is processed a tracking number will be provided where applicable. Upon shipment, we will send an e-mail confirmation with shipment details including a tracking number, if applicable. 

    Shipments do not include insurance, and Swanky Lil' Frills cannot be responsible for lost or stolen packages. If you would like insurance on your items please contact us prior to ordering.

    If you have questions about lettermail shipping,  international shipping or expected delivery times please feel free to contact us in advance of placing your order at info@swankylilfrills.com.

    When packages are shipped internationally they may be subject to additional taxes and customs fees. You will be responsible for paying those taxes and fees on delivery. 

    Refunds / Returns?

    We want to ensure that you are happy with your shopping experience using www.swankylilfrills.com 

    If there is an issue with your order, please contact us within 24 hours of receiving your items.

    Our main method of communication is email, please ensure that you information is correct and up to date on your account. 

    Items accepted for returns will be refunded at the purchase price.  There are no refunds on shipping and handling fees.   Refunds will be processed once the item is received in its original condition.

    In the event that a product arrives damaged please notify us via email within 24 hours of delivery.  We ask that a photo outlining the damage be included in the email sent to info@swankylilfrills.com. Once the damage has been confirmed, Swanky Lil’ Frills will be responsible for replacing the item.

    Disclaimer as to products sold on this Site

    The products offered on this Site are sold on an “as is” basis without any warranties of any kind, either express or implied.

    We try our best to show a true representation of the products on our Site. We strive to provide high quality photos.  Due to different monitors and lighting colours may not appear exactly the same as the colours of the product themselves.

    Disclaimer of Warranties and Limitation of Liability

     We do not guarantee that this Site or the contents of the Site, or remains available, secure, accurate, complete or up to date, free from bugs, and/or free from errors or omissions.

    Price and availability information on this Site are subject to change without notice.

    Products may contain small parts which can pose a choking hazard. While extra time is taken to ensure all design elements are securely fastened, it's always important to monitor your child. Children should always be under adult supervision while wearing these items and items should be removed when they are sleeping. "Swanky Lil' Frills" assumes no responsibility to the maximum extent permitted by applicable law should injury.

     Links To Other Web Sites and Third Party Content

    This Site may contain links to third party web sites or services that are not owned or controlled by Swanky Lil’ Frills  (“Third Party Content”). We assume no responsibility to the accuracy or contents of these Sites.  Swanky Lil’ Frills will not be held  responsible for any damage or loss directly or indirectly by the use of these Third Party Sites.

    Privacy

    The Accessory House respects your privacy. Please see our Privacy Policy which is hereby incorporated by reference into these Terms & Conditions.

    Enforceability, Applicable Law, and Exclusive Agreement

    The Province of Ontario governs the laws of these Terms & Condition and your use of this Site. These Terms & Conditions are complete and are considered an exclusive agreement between the parties and overrides all existing agreements, proposals and communications both written and verbal with respect to this subject matter.

    Effective Date

    These Terms & Condition are effective as of September 22, 2017.